Our ipage review site hosted with ipage hosting, is running slow today. While login into our WordPress hosting account here, we notice that the website is running slower than usual, and sometime the webpage get loaded half way. We know something wrong with the server as time of speaking.
Shared web hosting can have huge traffic surge and went down during peak hour, this is the common problem that faced by most shared hosting environment. Some servers will faced DDOS attacks etc and service can went down for hours. That is type of scenario that possible to happen. These are the few types of server downtime causes.
For our Fatcow web hosting downtime at this instant, we initiate online live chat with ipage support. We are asked to filled in some information, including domain name, email address used to register hosting account, answer for security question, and so on. The support line is a little bit busy, but we manage to get through after 2 minutes waiting. Once we are connected, we inform them of the website slow issue and asking them to check on it. They check the website later and try to duplicate the issue and find out where went wrong.
The ipage support team is friendly and generously helping, we are glad. They look into the issue, took 3 minutes time for them to check on the website. They manage to duplicate the issue, they are experiencing slow website for my domain too. The slow website issue had been confirmed, and they create a support ticket for me, doesn’t even require me to do-it-myself 
The amazing thing is that, within 5 minutes after the live chat with support, the website is back to normal speed and running fine. We are impress by their speed of work, and level of professionalism, totally 5 stars out of 5 rating. Well done to ipage hosting!
 |
One Response to “Ipage hosted website running slow & how we fixing it!”
Leave a Reply
You must be logged in to post a comment.
September 23rd, 2011 at 5:18 pm
In Linux web hosting server, its unlikely for the http service to get overload and stop responding to user request. The more common caused of website failure are usually due to slow responding MySQL database or the overload database transaction.
When too many MySQL database take place, the database driven website will failed. And WordPress is one of the database driven website that will get effected too.
To solve this, webmaster can install database cache plugin or even the WordPress super cache plugin to create static page from dynamic site, and this avoid database dependency and off-load the website further. This is the most effective method to speed up website too.