Its unpolite to reply back to customer request or question. For online business that runs 24/7, how could you prepare all the time to reply to customer. Even at 2am, there can be few incoming email asking about your products or services or requesting assistant, how can you reply to these? One simple solution is to use email autoresponder, commonly found in web hosting package. Find a web hosting package that offering email autoresponder for free, for example the ipage hosting $2.99/mo.
You can setup your email auto-responder to automatically reply to email received. Prefix with message, for example:
“Your email had been received, we will get back to you the soonest. Our office hour is monday to friday 9am to 6pm. Our sales representative will contact you the soonest. Thank you!“
Isn’t this great? Your customer felt that your business is ‘running’ and someone will get back to them the soonest. And its a good way to keep in touch with customers too. This is a reason why sales personal email accounts are commonly setup with email autoresponder. Ipage hosting is green and its with free email autoresponder service.
“With every email account you create, you have the ability to set up a forward or an Autoresponder. This means that you can forward all email from one address to another email account. The Autoresponder is used when you want the sender of an email to receive a message from you as soon as they send you an email.“
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To add new mail account to your ipage hosting, you need to login to your ipage vdeck control panel. From the mailcentral, click on the create email button, and this will bring you to create mailbox page. Give a name to your new email and password, and complete with the new email creation. Make sure the email account password is secure and strong, at least 6 characters long. Once your new email account is being setup, you can add your email to outlook mail client or access the new mailbox via online webmail. We will review the ipage webmail client next.
Ipage hosting is with unlimited email accounts, means you can create as much email accounts for your domain name, eg. youremail@yourdomain.com. And for sure you can signup ipage coupon discount price of $3.50 per month during this ipage promotion period.
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Days ago, we wrote review about how we point domain to ipage hosting, and setup this wordpress blog site and hosted it with ipage hosting. And we did test out the ipage ftp services and tried their ftp upload and download in real customer server. The experience is good and ipage hosting server does deliver really good service here. After you have the ipage review site running and wrote few review articles, we see the need to add email account for our domain. We want to have domain name assigned with ipagereview.org domain name. We can do this via ipage control panel, ipage vdeck allow us to add email accounts for our domain hosted. And once we added email account, we are adding the email to outlook express account for email downloading and sending. Following is the configuration for our ipage email account.
“Incoming (POP) Mail Server: pop.yourdomain.com
Outgoing (SMTP) Mail Server: smtp.yourdomain.com
POP Port: 110
SMTP Port: 587
SMTP server requires authentication: Check this box.“
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